Privacy Policy



This Privacy Notice describes the data we collect and process about you on the website you have linked to, the way we use and disclose these data, how we protect them and the options you can make about them. We encourage you to review our Privacy Notice and click on the available links if you want additional information about a particular topic.



Our Data Protection Officer can be contacted directly here on
Email: or Phone: (40) +40-314-259-332
Q-bis Consult S.R.L.
98 Uranus, bl. U8, fl. 4, ap. 35
Bucharest, Romania



"Personal data" is the data that identifies you as an individual or relates to an identifiable person. We collect personal data through various methods of our Site, including by registering as a user, placing an order, requesting your requests, and automatically when browsing the site.
The personal data we may collect and process include:

Data that you provide to us when you create a user account (Your first name and surname; Contact information (postal address, phone numbers, email address); Your interests (Topics you ask for information through the Site or about which you express your interest); Information about payment services.)

Automatic Information: Automatic Information: We receive and store certain types of information every time you interact with us. For example, like many websites, we use "cookies" and we get certain types of information when you visit our site. For more details please visit the Cookies Policy.
E-mail or telephone communications: We receive and store the information you send to us by mail or write some information when you provide them by phone. There may be information related to a change of order related to the delivery address, or other information strictly related to our products and services.

Your choice when subscribing to newsletters: We receive and store your choice of newsletters, promotional offers, or other organized events as well as other marketing communications or promotion of our services or products.
Feedback on our services and products: We receive and store your feedback on our products and services.

Data received from third parties: If you choose to sign in to your site using a "social account" to share socially, some personal data in your social account will be shared with us, including personal data that is part of your profile or friends' profiles you.

Views, materials, information that you distribute through the message groups, blogs, chat rooms, or profile pages made available by the Site. When asked to provide Personal Data, you can refuse. However, if you choose not to provide the

Personal Information that is required to provide the requested services, we may not be able to provide you with those services. If you provide or permit us to collect any Personal Data in connection with other people, you submit that you have the authority to share that information and that you allow us to use those data as described in this Privacy Notice.



The personal data we collect and process will be used for the following purposes:
- Ensure interaction and establish a relationship with you when we have a contractual relationship or a legitimate interest
Interacting and establishing a relationship with you include:
- Create and maintain an online user account when you want to use this option made available by the Site;
- Retrieve the orders sent to the Contact Email within the Site;
- Taking orders placed on our Site;
- Issuing invoices in order to pay the purchased services;
- Answers to topics about which you request information through the Site or about which you express your interest (either by filling in the "Contact" field or by sending a mail to the generic address provided in the "Contact" section;
- Creating confidential statistics to improve the quality of products and services offered;
- Providing benefits through the loyalty program of registered users;
- Creating confidential statistics to improve the quality of products and services offered;
- To send you administrative information, such as changes to our terms, conditions, and policies;
- Creating confidential statistics to improve the quality of products and services offered;
- To facilitate social sharing;
- To allow you to send messages to other people participating in blogs, chats made available by the Site.
- To provide personalized services or marketing communications when we have your consent and a legitimate interest in providing you with information of interest to you.
Custom services include:
- Understand better and customize our interactions with you;
- Analyze or predict your preferences to identify trends in how to use the Site's digital content.
- Analyze or predict your preferences in order to improve our interactions with you, e.g. to deliver your content, products and offers (through our Site, by email or through digital tools) that we consider relevant to your interests.
- Promoting our products and services;
- Give you the opportunity to participate in special programs, activities, events or promotions. In these cases, we may use your Personal Information in other ways disclosed within these programs, activities, events or special promotions.
- Coordinate our activities in accordance with our legal obligations for statistical purposes or to satisfy our legitimate interests in maintaining our business.
Coordination of our work includes:
- Compliance with legal obligations, product claims and product safety, service claims;
- Protecting our rights, privacy, security or property and / or our partners, yourself or others;
- Compliance with anti-corruption obligations and transparency;
- Perform analyzes and audits of the data contained in the site;
- Identify trends in the use of our site and analyze the effectiveness of our communications.
- Develop, improve, or modify our products and services by taking into account your feedback.
- Validate your ability to access or use certain products or services;
- To better understand the impact of our products and services;
- Develop and expand our business activities.
- We may aggregate the personal data you provide to us and other users of the Site for analyzes of our services and products. Aggregate data does not personally identify you or others as being used for analytical or statistical purposes only.



The following third parties will receive your personal data for the following purposes as part of the processing activities:
- To our third-party service providers to provide services such as data analysis, information technology and related infrastructure provision, customer service, audit and other services;
- To our third-party shipping providers to deliver your products;
- To other companies with whom we collaborate in the development, distribution and / or joint marketing of certain products or services;
- To our third-party suppliers dealing with various marketing events, promotions, promotional activities, etc.
- Those who access the Site when posting data or material to groups of messages, chat, profile pages, blogs.
If you choose to share data or materials through the Site, please note the following:
- Any posts you post will be available to other users of the Site and the general public;
- Work with great care when deciding to disclose any data or material through the Site or sign in to your social account;
- When using the Site to send a message or disclose data or materials (including by using social sharing features), the message, data or materials will be available to others (e.g., other Site users, friends you associate your social account, social media provider, and / or the general public);
- To comply with regulatory requirements, court proceedings, court decisions, governmental requirements, or legal process.
- To initiate legal actions or otherwise protect the safety, rights or property of our clients, our public, our company or our partners / suppliers.
Q-Bis Consult SRL undertakes to guarantee the security of personal information by implementing technical, administrative and physical measures and limiting access to such data only to persons who need this information for professional purposes.


Data Collected Automatically

When you visit the Site, we automatically collect data through your browser or device by using your Site or by using cookies and related technologies.


Marketing control

If you no longer want to receive newsletters, update your preferences on your profile or account, or go to the "Unsubscribe" section. If you opt out of receiving marketing communications from us, we may still send you messages related to your orders or other messages related to username management or our policy updates that you can not give up as long as you have an active user account.



At any time while we own or process your personal data, you, the person concerned, have the following rights:
- Right of access - You have the right to request a copy of the information we hold about you.
- Right to rectification - You have the right to correct the data we hold about you that is inaccurate or incomplete.
- The right to be forgotten - under certain circumstances you may require that the data we hold is deleted from our records.
- Right to restrict processing - if certain conditions apply, you have the right to restrict processing.
- The right to portability - You have the right to transfer the data we own to another organization.
- Right to object - you have the right to object to certain types of processing, such as direct marketing.
- The right to oppose automatic processing, including profiling - you also have the right to oppose the legal effects of automatic machining or profiling.
- The right to a judicial review: If the Company refuses your application under the right of access, we will give you a reason for this decision. You have the right to file a complaint.
To exercise your rights above, please submit a request to Or for those who have the option online, please use this method.
When you make a request for your protection, we may need to verify your identity before you can take action. We will try to comply with our request as soon as possible.
Please note that it may be necessary to keep certain Personal Data for accounting purposes and / or to complete any transaction you started before requesting an amendment or deletion.


Withdrawal period

We will retain your Personal Information for as long as it is necessary or permissible in view of the purpose (s) for which it was obtained and in accordance with the information contained in this Privacy Notice. The criteria used to determine the lengths of retention periods include: - the amount of time we have an ongoing relationship with you and / or we offer you the user account service within the Site; - the duration of the type you subscribed to our Neewsletter; - if there is a legal obligation (example: invoices, shipping notes, etc.); - or if retention is advisable in the light of litigation or legal investigations.


Transcontinental transfer

It is possible that the data we collect through the Site is stored and processed in another country where we employ service providers only in the European Economic Area (EEA). The EEA countries implement the same Personal Data Protection Regulations, guaranteeing an adequate and consistent level of protection.


Third Party Services

This Privacy Notice does not address and we are not responsible for the practices of collection, use, disclosure or security or other practices of any third party including any third party running a service to which our Site provides a link -hate. Including a link within our Site does not imply that we approve the service to which it is directing the link.


Utilizations by minors

The site is not directed to people less than sixteen (16) years old, and we do not knowingly collect personal data from such persons. If your age is under the age of consent in your jurisdiction, you will need permission from your parent or legal guardian to use our Site. Please consult your legal parent or legal guardian before using the Site. If you provide us with personal data of people under the age of sixteen, you declare that you have the appropriate authority to do so and that you can demonstrate this authority to your company.



Our Privacy Notice may change from time to time, and any change to the statement will be communicated via an email or an ad to our site. Mail will be received as long as you have an active user account.


Security of personal data

We observe strict security procedures for storing and disclosing your personal data and protecting it against loss, destruction or accidental damage. We may disclose your information to third parties who are trusted for the purposes set out in this Privacy Notice. We require all third parties to have adequate technical and operational security measures to protect your personal data in accordance with EU data protection law.



If you would like to complain about how your personal data is processed through Q-Bis Consult SRL (or third parties as described) or how your complaint was dealt with, you are entitled to file a complaint directly with the Surveillance Authority at and the Data Protection Officer at Q-Bis Consult SRL for Data Protection at